Terms of service
The terms covering this website and any engagement with Flovo. Your rights under Australian Consumer Law are never excluded.
This website
Any Flovo engagement
Your rights, kept
Any Flovo engagement
Your rights, kept
Last updated 9 August 2026
Australian Consumer Law applies
Plain English, no legalese
Australian Consumer Law applies
Plain English, no legalese
The detail
Every clause is in the page whether it is open or shut.
- Free items (the free audit, the Note) are provided as-is and don’t create a client relationship on their own.
- Fixed quotes. Work is quoted flat and in writing before it starts. The quoted number doesn’t move unless the scope does, and any scope change is agreed in writing first.
- Written guarantees. Each offer carries its guarantee in writing in the proposal. What’s written there is what we honour.
- Your materials. You warrant you have the rights to the content, branding and assets you give us to use.
- Ownership. On full payment, the deliverables built for you are yours. Flovo’s pre-existing tools, templates and know-how stay Flovo’s.
- Showcase. We may show completed work and your logo in our portfolio unless you ask us not to.
Nothing in these terms excludes the consumer guarantees under the Australian Consumer Law. Where the law lets us limit our liability, it’s capped at the amount you paid for the service in question, and never covers indirect or consequential loss.
These terms are governed by the laws of Western Australia, Australia.
Email hello@flovo.com.au. We reply within a business day.
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