Privacy policy
What Flovo collects, why, where it lives and how to have it removed. Written plainly, because a policy nobody can read protects nobody.
Why we collect it
How to have it removed
Australian Consumer Law applies
Plain English, no legalese
The detail
- Contact forms: your name, email, website, an optional budget range, and whatever you write in the message.
- The Flovo Note: your email, if you subscribe.
- Client work: if you engage us, the business information needed to deliver the work (platform logins are handled through each platform’s own access tools, never stored in plain text).
To reply to you, to send you what you asked for (an audit, the Note), to scope and deliver work, and to invoice. We don’t sell personal information, and we don’t use it for anything unrelated to Flovo’s services.
Form submissions are processed by Netlify (hosting, United States). Email subscriptions are held in Klaviyo (email platform, United States). Both are bound by their own privacy commitments; by submitting a form you consent to this overseas handling under APP 8. Our own records live in Australian-controlled business systems.
We don’t run advertising trackers on this site. We use your browser’s local storage for small conveniences (remembering that you closed a popup). The Klaviyo script may set its own identifiers to make email signup work.
Email hello@flovo.com.au and we’ll show you what we hold about you, correct it, or delete it. Unsubscribing from the Note is one click in any email.
If you think we’ve mishandled your information, email us first and we’ll fix it fast. If you’re not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Questions about any of this?
A person walks your site with you and names what is costing you money. You keep everything we find, even if we never speak again.